Online shop & deliveries

How does the free delivery code work?

All orders placed between 11th-30th November that include a hamper will be delivered free of charge. Simply enter the code HAMPERSNOV and select “Free Shipping” at checkout.

We still have delivery slots available throughout December, so why not get ahead of the Christmas rush.

Click here for Terms & Conditions.

Where do you deliver?

Items ordered through our ONLINE SHOP can be delivered to addresses throughout mainland UK. Delivery costs £6.95 Tuesday- Friday and £10.95 for Saturday delivery.

If you live near our farmshops in London or the Cotswolds, our staff can do your shopping for you and arrange for it to be packed up and sent to your door via our Daylesford Delivered service.

Customers in London can also order food and groceries from Daylesford via Deliveroo.

our farmshops

Are you open?

VISITING

Our FARMSHOPS and cafés in London and the Cotswolds are open, offering an array of organic, seasonal fruit and vegetables, fresh meat and fish, store-cupboard staples, freshly baked bread and more.

DINING

Tables are available on a first come, first served basis and we ask guests to wait to be seated by a member of the team. It is possible to book a table for supper at The Trough in the Cotswolds; please click here.

Guests may now sit at tables of more than 6 people or two households, space permitting.

Guests dining at Daylesford will no longer be required to share their track & trace details or observe social distancing, but the NHS Track & Trace app will still be available for guests who wish to check in.

All areas of The Wild Rabbit are now open including rooms, cottages, private dining room, restaurant and bar. For further information please CLICK HERE.

You can view our menus here and click here for more details on Daylesford locations and opening hours.

WORKSHOPS, COURSES & Spa

Our Cookery School in the Cotswolds is open. For further details CLICK HERE.

We are offering an exciting Events & Workshops calendar – for further information CLICK HERE.

Bamford stores  in South Audley Street in Mayfair and Bicester Village are open, as well as The Bamford Barn in the Cotswolds.

The BAMFORD WELLNESS SPA in the Cotswolds is open, including the Orchard Café, indoor classes and new wet area. The spa is running a full schedule of online classes and is open for treatments. For further information and to book appointments, please call the spa on 01608 731 703 or email BAMFORDSPA.COTSWOLDS@BAMFORD.CO.UK 

Do you offer online orders and food deliveries?

Our ONLINE SHOP is open and delivers to all UK mainland addresses. We deliver Tuesday-Saturday with 1pm our cut-off time for next day deliveries (please note next day delivery is not available on all fresh produce as much is made to order).

Delivery costs £6.95 Tuesday- Friday and £10.95 for Saturday delivery.

If you live near any of our LOCAL FARMSHOPs,  our staff can pack your groceries for collection or deliver to your home via our DAYLESFORD DELIVERED service.

Customers in London can also order via DELIVEROO.

Please see the “Online Shop & Deliveries” section for further details.

Are there any restrictions for people wishing to visit?

Guests visiting Daylesford will no longer be required to share their track & trace details or observe social distancing. The NHS Track & Trace app will still be available for guests who wish to check in. We will continue to provide hand sanitising facilities throughout the site and will ask guests to sanitise their hands upon entry.

Face coverings will be compulsory in Bamford stores, Bamford Wellness Spas and Daylesford farmshops and retail areas unless individuals are exempt. Face coverings are voluntary for customers and staff in Daylesford and Bamford Wellness cafés, the Cookery School at Daylesford, Maytime and The Wild Rabbit.

Guests may now sit at tables of more than 6 people or two households, space permitting.

If you have COVID-19 symptoms (persistent cough, fever, loss of taste or smell) or have come into close contact with someone displaying these symptoms, please refrain from visiting.

Are dogs allowed in your farmshops?

In the Cotswolds, dogs are welcome the Legbar café and in both our Old Spot and Legbar outdoor courtyards.

Please note however, we are unable to allow dogs into any of the farmshop areas in London or the Cotswolds. We do however have ‘dog parking’ areas outside each of our farmshops.

Do I need to wear a face covering?

Face coverings are compulsory in Bamford stores, Bamford Wellness Spas and Daylesford farmshops and retail areas unless individuals are exempt. Face coverings are voluntary for customers and staff in Daylesford and Bamford Wellness cafés, the Cookery School at Daylesford, Maytime and The Wild Rabbit.

All Daylesford staff members in our retail areas and those managing our deli counters will continue to wear a face covering until we review later in the summer.

Dining

Are your cafés open?

Yes. Guests may now sit at tables of more than 6 people or two households, space permitting.

You can view our menus here and click here for more details on Daylesford locations and opening hours.

Do I need to book a table?

Tables are available on a first come, first served basis and we ask guests to wait to be seated by a member of the team.

It is possible to book a table for supper at The Trough in the Cotswolds; please click here.

What should we expect when visiting your cafés?

Tables are available on a first come, first served basis and we ask guests to wait to be seated by a member of the team. It is possible to book a table for supper at The Trough in the Cotswolds; please click here.

Guests may now sit at tables of more than 6 people or two households, space permitting.

Guests dining at Daylesford will no longer be required to share their track & trace details or observe social distancing, but the NHS Track & Trace app will still be available for guests who wish to check in.

Our menus are available online for guests to browse with their own devices. We have made accessing our free wifi easier, with no passwords or login needed. For those who prefer printed menus, we will have some available.

As always, glassware, cutlery and crockery will be cleaned and sanitised after each use. Tables, chairs, tabletop items such as salt and pepper mills and card machines will be cleaned and sanitised after each use too, as will loo facilities including the sanitising of handles, taps and surfaces.

During busy times our staff may ask you to wait before entering.

Do I need to wear a face covering?

Face coverings are compulsory in Bamford stores, Bamford Wellness Spas and Daylesford farmshops and retail areas unless individuals are exempt. Face coverings are voluntary for customers and staff in Daylesford and Bamford Wellness cafés, the Cookery School at Daylesford, Maytime and The Wild Rabbit.

All Daylesford staff members in our retail areas and those managing our deli counters will continue to wear a face covering until we review later in the summer.

are dogs allowed in your cafés?

In the Cotswolds, dogs are welcome the Legbar café and in both our Old Spot and Legbar outdoor courtyards.

Please note however, we are unable to allow dogs into any of the farmshop areas in London or the Cotswolds. We do however have ‘dog parking’ areas outside each of our farmshops.

Events

Is your Cookery School open?

Yes, our Cookery School is open. For more information CLICK HERE.

Are you running Events and Workshops?

Yes, please see our Events calendar here for further details on virtual and in-person events, experiences and workshops.

What events and workshops are you running online?

Please see our Events calendar here for details on virtual and in-person events.

Stay with us

Is it possible to book accommodation?

Yes and a stay with us at Daylesford includes a host of options; a cosy room in the heart of THE WILD RABBIT pub, a peaceful cottage in KINGHAM VILLAGE or a farmhouse feel in one of our FARM COTTAGES right here at Daylesford. Our Cottages are let on a self-catering and self-service basis.

Please note, no cancellation charges will be applied for any bookings affected by changes in government guidance.

To help us manage existing accommodation bookings promptly, please email the team quoting your order reference number on THETEAM@THEWILDRABBIT.CO.UK.

If you would like to book accommodation for a future date, please get in touch with our reservations team and they will be happy to assist you.

Bookings can be made online or by contacting The Wild Rabbit team by phone or EMAIL.

What is your accommodation cancellation policy?

All accommodation bookings can be cancelled or transferred up to 72 hours prior to arrival.

If you need to cancel your booking within 72 hours of arrival for COVID-19 related reasons, we can transfer your booking to another suitable date, however rates may differ between dates.

Click here for our full booking terms and conditions. We shall continue to apply discretion and flexibility to ensure that you feel confident in planning your stay with us.

health & safety

What are your staff doing to keep themselves and others safe?

We have conducted comprehensive Risk Assessments across all of our locations in London and the Cotswolds. You can view our Risk Assessment document HERE.

All of our staff have access to hand washing facilities and are encouraged to wash their hands thoroughly and often.

We have invested in hand sanitisers as additional safeguarding measures. All Daylesford staff members in our retail areas and those managing our deli counters will be wearing a face covering until we review later in the summer.

Our staff are required to follow an illness reporting procedure should they have any symptoms, in line with industry standards.

Our team is working hard to follow important safety guidelines. Please treat them with respect; we will not tolerate any abuse.

What measures are you taking to keep food production processes safe?

There are already strict hygiene rules around the production of food in this country which all food businesses must follow.

These existing hygiene controls are designed to prevent contamination of the food by any pathogens, and will therefore also aim at preventing contamination of the food by the virus responsible for COVID-19.

What measures are being taken to clean your farmshops?

We continue to clean our farmshops and public spaces regularly and thoroughly, in line with current advice, environmental controls and our existing food hygiene practices. Viruses like COVID-19 are easily killed by routine cleaning procedures such as ours.

What is the risk of getting COVID-19 from food packaging?

Although a recent study showed the causal agent of COVID-19 could persist for up to 24 hours on cardboard and up to several days on hard surfaces such as steel and plastics in experimental settings (e.g. controlled relative humidity and temperature), there is no evidence that contaminated packages, which have been exposed to different environmental conditions and temperatures, transmit the infection.

Nonetheless, individuals handling packaging, including consumers, should adhere to the guidance of public health authorities regarding good hygiene practices, including regular and effective hand-washing.

What is the risk of transferring the virus from person-to-foods/catching COVID-19 from food?

According to food safety agencies in the EU, it is very unlikely that you can catch COVID-19 from handling food. There is currently no evidence that food is a likely source or route of transmission of the virus.

The World Health Organization similarly advises that the likelihood of an infected person contaminating commercial goods is low. The risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also very low. However if you have concerns you could wash or safely dispose of external food packaging before storing it in your home.

As is the case for any contact surface contaminated by an infected person, be it a door handle or another surface, food could also lead to indirect contamination through touching it. This is why everybody should follow the recommendations of public health authorities on the washing of hands.