While our farmshops remain open throughout the pandemic, some areas of Daylesford are closed temporarily in line with government guidance. We look forward to reopening the following areas when the government reviews the current tier system, with appropriate health and safety measures in place:
- Daylesford cafés in London and the Cotswolds (all indoor and outdoor spaces)
- Indoor and outdoor events
- The Bamford Wellness Spa in the Cotswolds
- The Bamford Wellness Spa in Brompton Cross
- The Cookery School at Daylesford
- The Wild Rabbit
Our teams continue to follow existing food hygiene guidance provided by the FOOD STANDARDS AGENCY as a minimum requirement. Our production units maintain their SALSA (Safe and Local Supplier Approval) status and our third party suppliers are all safety assessed and approved. We strictly adhere to advice and updates from PUBLIC HEALTH ENGLAND.
Below we have shared some of our FAQs and details on the safety measures in place across all that we do at Daylesford.
Are you open?
Our FARMSHOPS in London and the Cotswolds are open, offering an array of organic, seasonal fruit and vegetables, fresh meat and fish, store-cupboard staples, freshly baked bread and more.
In line with government guidelines our cafés and restaurants in London and the Cotswolds are currently closed.
The Wild Rabbit is currently closed, in line with government guidelines. For details on The Wild Rabbit’s takeaway menu and ‘at home’ offering, please click here.
In the Cotswolds, The Old Spot is open for takeaway.
In our London farmshops, our food-to-go counters will remain open with delivery options also available via Deliveroo.
click here for more details on locations and opening hours.
WORKSHOPS, COURSES & Spa
Our Cookery School in the Cotswolds is closed in line with government guidelines. For further details CLICK HERE.
Our Events & Workshops are currently not running, in line with government guidelines. For further information CLICK HERE.
The Wild Rabbit, our modern British inn in the village of Kingham is closed, in line with government guidelines. For further information CLICK HERE.
Os closed but.
The Bamford Barn in the Cotswolds is open for retail, but London locations on South Audley Street and Draycott Avenue are closed.
For further information, and to book a future appointment, please call the spa on 01608 731 703 or email BAMFORDSPA.COTSWOLDS@BAMFORD.CO.UK
Please help us observe social distancing guidelines when visiting.
Please find further details on each of our farmshop locations and opening hours HERE.
Do you offer online orders and food deliveries?
Our ONLINE SHOP is open and delivers to all UK mainland addresses. We deliver Tuesday-Saturday with 1pm our cut-off time for next day deliveries (please note next day delivery is not available on all fresh produce as much is made to order).
Delivery costs £6.95 Tuesday- Friday and £10.95 for Saturday delivery.
Customers in London can also order via DELIVEROO.
Please see the “Deliveries” section below for further details.
Are your loos open?
The loo facilities in our Kingham and London farmshops are open.
Are there any restrictions for people wishing to visit?
We ask all of our customers to wash or sanitise their hands upon entering and to observe social distancing guidelines.
If you have COVID-19 symptoms (persistent cough, fever, loss of taste or smell) or have come into close contact with someone displaying these symptoms, please refrain from visiting.
Are dogs allowed?
We do not allow dogs in our London farmshops or cafés. We do however have ‘dog parking’ areas outside each of our farmshops.
In the Cotswolds, dogs are allowed into the Legbar café, in addition to the Old Spot and Legbar outdoor courtyards. Please note we are unable to allow dogs into any of the farmshop areas. We also have a ‘dog parking’ lawn at the front of the farmshop.
Do I need to wear a face covering?
In line with the latest government guidelines, we require that all those visiting the retail areas of our farmshops wear a face covering.
All Daylesford staff members in our retail areas and those managing our deli counters will be wearing a face covering.
Are your cafés open?
Our cafés and restaurants are currently closed, in line with government guidelines.
We have completed a full Risk Assessment in our cafés to ensure everyone’s safety upon reopening; please find more details on what to expect below.
Do I need to book a table?
Our cafés and restaurants are currently closed, in line with government guidelines.
Upon reopening, tables both inside and outside our farmshop cafés in London and the Cotswolds will be allocated on a first come, first served basis. Booking is not required or available. We will run a waitlist during busier times if necessary.
Though we have rearranged our dining spaces to allow for social distancing, we are hopeful that we will be able to seat all guests in a timely fashion.
What should we expect when your cafés reopen?
In the near future, when government guidelines allow us to reopen our cafes, please note the below guidelines.
Our table and service plans are in line with social distancing guidelines.
Our menus are available online for guests to browse with their own devices. We have made accessing our free wifi easier, with no passwords or login needed. For those who prefer printed menus, we will of course have some available.
Loo facilities will display clear signage about social distancing and hand washing. Our staff will regularly clean these facilities, including the sanitising of handles, taps and surfaces. Hand soap and sanitiser will be replenished throughout the day.
As always, glassware, cutlery and crockery will be cleaned and sanitised after each use. Tables, chairs, tabletop items such as salt and pepper mills and card machines will be cleaned and sanitised after each use too.
Some of our locations will have additional measures in place such as designated entry and exit points. Our team is on hand to advise and answer any questions about the Risk Assessment.
Do I need to wear a face covering?
We ask guests to wear a face covering in the retail areas of our farmshops.
Is your Cookery School open?
Our Cookery School closed on 24th December, in line with government guidelines.
For more information CLICK HERE.
Are you running Events and Workshops?
Our Events and Workshops are currently closed, in line with government guidelines.
Please see our calendar here for details on events we are planning when we are able to reopen.
We will be looking to make some events and resources available online so please continue to check our website and our INSTAGRAM feed.
Stay with us
Is it possible to book accommodation?
The Wild Rabbit is temporarily closed in line with government guidelines.
Please note, no cancellation charges will be applied for any bookings affected by changes in government guidance.
To help us manage existing accommodation bookings promptly, please email the team quoting your order reference number on THETEAM@THEWILDRABBIT.CO.UK.
If you would like to book accommodation for a future date, please get in touch with our reservations team and they will be happy to assist you.
A home away from home, a stay with us at Daylesford includes a host of options; a cosy room in the heart of THE WILD RABBIT pub, a peaceful cottage in KINGHAM VILLAGE or a farmhouse feel in one of our FARM COTTAGES right here at Daylesford. Our Cottages are let on a self-catering and self-service basis.
If you are staying with us in either our rooms or cottages, please note we cannot accommodate group bookings of more than 6 people. We kindly ask all guests provide a health declaration in advance of arrival. This will be emailed to you as part of the pre-arrival planning.
What is your accommodation cancellation policy?
All accommodation bookings can be cancelled or transferred up to 72 hours prior to arrival.
If you need to cancel your booking within 72 hours of arrival for COVID-19 related reasons, we can transfer your booking to another suitable date, however rates may differ between dates.
Click here for our full booking terms and conditions. We shall continue to apply discretion and flexibility to ensure that you feel confident in planning your stay with us.
Where do you deliver?
Items ordered through our ONLINE SHOP can be delivered to addresses throughout mainland UK. Delivery costs £6.95 Tuesday- Friday and £10.95 for Saturday delivery.
If you live near our farmshops in London or the Cotswolds, our staff can do your shopping for you and arrange for it to be packed up and sent to your door via our Daylesford Delivered service.
Customers in London can also order food and groceries from Daylesford via Deliveroo.
What safety measures are you implementing for deliveries?
Deliveries will be packed in line with government advice for food businesses. Delivery drivers have stopped any customer contact, such as no longer asking for signatures.
health & safety
What are your staff doing to keep themselves and others safe?
We have conducted comprehensive Risk Assessments across all of our locations in London and the Cotswolds. You can view our Risk Assessment document HERE.
All of our staff have access to hand washing facilities and are encouraged to wash their hands thoroughly and often – this is key as the government continues to confirm that hand washing is the single best control measure to prevent contamination.
We have invested in hand sanitisers as additional safeguarding measures. All Daylesford staff members in our retail areas and those managing our deli counters will be wearing a face covering.
Our staff are required to follow an illness reporting procedure should they have any symptoms, in line with industry standards.
Our team is working hard to follow important safety guidelines. Please treat them with respect; we will not tolerate any abuse.
What measures are you taking to keep food production processes safe?
There are already strict hygiene rules around the production of food in this country which all food businesses must follow.
These existing hygiene controls are designed to prevent contamination of the food by any pathogens, and will therefore also aim at preventing contamination of the food by the virus responsible for COVID-19.
What measures are being taken to clean your farmshops?
We continue to clean our farmshops and public spaces regularly and thoroughly, in line with current advice, environmental controls and our existing food hygiene practices. Viruses like COVID-19 are easily killed by routine cleaning procedures such as ours.
What is the risk of getting COVID-19 from food packaging?
Although a recent study showed the causal agent of COVID-19 could persist for up to 24 hours on cardboard and up to several days on hard surfaces such as steel and plastics in experimental settings (e.g. controlled relative humidity and temperature), there is no evidence that contaminated packages, which have been exposed to different environmental conditions and temperatures, transmit the infection.
Nonetheless, individuals handling packaging, including consumers, should adhere to the guidance of public health authorities regarding good hygiene practices, including regular and effective hand-washing.
What is the risk of transferring the virus from person-to-foods/catching COVID-19 from food?
According to food safety agencies in the EU, it is very unlikely that you can catch COVID-19 from handling food. There is currently no evidence that food is a likely source or route of transmission of the virus.
The World Health Organization similarly advises that the likelihood of an infected person contaminating commercial goods is low. The risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also very low. However if you have concerns you could wash or safely dispose of external food packaging before storing it in your home.
As is the case for any contact surface contaminated by an infected person, be it a door handle or another surface, food could also lead to indirect contamination through touching it. This is why everybody should follow the recommendations of public health authorities on the washing of hands.