You’ll be sent an email from our delivery service provider DPD with delivery and tracking details. DPD recommends downloading their app to keep informed about your order and delivery.

DPD offer a ‘predict’ delivery service whereby they inform customers of a one-hour delivery window by SMS and/or email – so you don’t have to wait in all day. Additionally, you can watch the progress of your delivery driver on a real-time map. If your plans change and you’re not able to sign for your order, DPD offer a range of ‘in flight’ options such as delivering to a neighbour, leaving the parcel in a safe place, and collecting your parcel from a local shop.

Please bring your confirmation email showing your name and online order reference number.

Collect-in-store orders are packed carefully by hand in the same way as online orders: we use 100% recycled cardboard boxes decorated to resemble our signature wicker hamper baskets. Orders are packed with sustainable materials including FSC-certified shredded spruce from Britain and Sweden, natural sheep’s wool insulation and non-toxic chilled gel packs, all of which can be reused, composted or recycled.

Our Gift Cards can be purchased from Daylesford.com, Bamford.com and any Daylesford Farmshops and Bamford Stores and Wellness Spas, for shipping within the UK only.

Our Daylesford Organic and Bamford monetary Gift Cards can be used as a payment type on Daylesford.com and at all Daylesford Farmshops, Bamford Stores and Wellness Spas and for all events, courses, workshops treatments and classes.​

Our Daylesford Organic Cookery School Gift Cards can only be redeemed against Daylesford Organic Cookery School half day and full day courses, Chef’s Table and B Balanced and Children’s courses. 

Our eGift and physical Gift Cards are valid for 12 months from the date of activation. They can be used as a payment type on Daylesford.com, and any Daylesford Farmshops and Bamford Stores and Wellness Spas.

Our gifts cards cannot be exchanged or sold for cash.​

Our physical Gift Cards are sent via DPD, if ordered before 1pm they will be delivered the next working day. A signature is required on receipt. ​

We offer a 14 day returns policy on all Gift Cards, providing they have not been used.​
Contact our Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@DAYLESFORD.COM. Please note, gift cards cannot be cancelled in store on online.

Please contact out Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@DAYLESFORD.COM

Selected and arranged by our florists on the farm, our signature bouquets celebrate seasonal blooms from our own Cutting Garden in the Cotswolds and other British growers. 

Your flowers will be wrapped in our bespoke tissue paper and fabric ribbon and presented in one of our Daylesford branded recyclable cardboard boxes, which are made from approximately 70% recycled content and have been specially designed to hold the bouquet in place to avoid damage and to keep your flowers secure in transit.  

All flowers will arrive with a compostable FRESHBAG® water pad around the stems to keep them as fresh as possible in transit, and a care guide to help the bouquet last as long as possible. 

Yes, the flower boxes make a wonderful gift. You can add personalised messages and send to any address throughout mainland UK. No receipts or billing information will be included in the delivery. 

Our floristry team create arrangements as close to the colours pictured online, according to seasonal materials available. If substitutes are made, they will use similar flowers and colours. We are not able to create bespoke arrangements with particular flowers. 

We are very much reliant on nature and sometimes need to substitute. Rest assured, if we do, it will be flowers of a similar variety, quality and most importantly always from the UK. We only source flowers direct from our own Cutting Garden or supplied from British growers. Seasonality is important to us and we are happy to support flower farmers throughout the UK, grown as nature intended. 

We only use flowers sourced from the UK. Our floristry team uses blooms picked by hand from our organic Cutting Garden on our Cotswolds farm where possible, along with seasonal materials from other British growers. 

The exterior colour at Daylesford is a bespoke shade created especially for us. The closest matches available widely are Aquamarine 138 by Little Greene, Green Blue or Teresa’s Green by Farrow and Ball, and Kelp with undercoat silver grey by Dulux Trade.

In the Cotswolds, dogs are welcome in all areas apart from the Trough restaurant. Dogs are allowed in the Legbar, Old Spot and the Fountain Courtyard).

Please note, dogs are welcome in our London farmshops but we are not able to allow dogs into any of the café areas.

We have 'dog parking' areas outside each of our farmshops.