GIFT CARDS  

GIFT CARD FAQ'S

• What are Daylesford, Bamford and Daylesford Stays Gift Cards?

  Our Gift Cards carry a monetary balance that can be used to purchase products and experiences at Daylesford Organic, Bamford and Daylesford Stays own locations. The Gift Cards include a 21-digit code that when entered as a payment type at purchase, apply a deduction to the order total. 

  Gift cards are currently redeemable online at Daylesford.com, in any Daylesford Farmshops, Bamford Stores and Wellness Spas and Daylesford Stays own locations. To pay for a Wellness Spa booking with a gift card, you will need to contact Guest Services at onlineshop@daylesford.com or call 01608 692776. Gift cards are not currently redeemable online at Bamford.com or on Daylesford Stays online, we are working on this so please check back regularly.

• Where can I purchase a Daylesford and Bamford physical Gift Card?

  Our Gift Cards can be purchased from Daylesford.com, Bamford.com and any Daylesford Farmshops and Bamford Stores and Wellness Spas, for shipping within the UK only.

• Where can I purchase a Daylesford Stays Gift Card?

  Our Gift Cards can be purchased from Daylesfordstays.com for use within the UK only.

• What can my Gift Card be redeemed against?

  Our Daylesford Organic, Bamford and Daylesford Stays monetary Gift Cards can be used as a payment type on Daylesford.com and at all Daylesford Farmshops, Bamford Stores and Wellness Spas, for all events, courses, workshops treatments and classes, and for accommodation or dining at Daylesford Stays pubs and cottages.

  Please note, our eGifts are not currently redeemable at The Three Horseshoes. For The Three Horseshoes gift vouchers, please contact the team directly on 01608 692880.

  Use of Gift Cards for accommodation can only be done via our Guest services and reception team at point of your accommodation check-out or on the day of your dining reservation – they cannot be redeemed online. Please ensure your card is still valid for the dates of your stay.

  When using your eGift card against a food or drink purchase, your eGift can be scanned on a mobile device or printed ahead of your visit to The Wild Rabbit, The Bell and The Fox.

  Gift cards cannot be redeemed against third party services, such as taxi’s or experiences arranged by our concierge.

  Our Daylesford Organic Cookery School Gift Cards can only be redeemed against Daylesford Organic Cookery School half day and full day courses, Chef’s Table and B Balanced and Children’s courses.

• How long will my Gift Card be valid for?

  Our eGift and physical gift cards are valid for 12 months from the date of activation, or specified delivery date. We are unable to extend our gift cards.

• Can I exchange my gift card?

  Our gifts cards cannot be exchanged or sold for cash.

• How will the physical Gift Card will be delivered?

  Our physical Gift Cards are sent via DPD, you can select the delivery date at checkout.

• I need to cancel my Gift Card purchase, what shall I do?​

  We offer a 14 day returns policy on all Gift Cards, providing they have not been used.​

  To cancel, please contact Guest Services at onlineshop@daylesford.com or by calling 01608 692776. Daylesford and Bamford Gift cards cannot be cancelled in stores or online. To cancel your Daylesford Stays Gift card online, please click here to complete our cancellation form. 

• Can I extend my Gift Card?

  Our eGift and physical gift cards are valid for 12 months from the date of activation or specified delivery date. We are unable to extend our gift cards.

• What do I do if my eGift Card has not been received?

  Please contact Guest Services on 01608 692 871 or by emailing onlineshop@daylesford.com.

• What do I do if my Gift Card has been lost, stolen or damaged?​

  Daylesford Organic and Bamford are not responsible for gift cards that have been lost, stolen or damaged. Please contact guest service on 01608 692776 or by emailing onlineshop@daylesford.com or guest.services@daylesford.com.