ENJOY HASSLE-FREE DELIVERY TO OUR DAYLESFORD FARM & LONDON LOCATIONS.
HOW IT WORKS
CLICK & COLLECT EASTER
Click and Collect for Easter has now closed.
Fresh Food is still available for home delivery, place your order by Monday 14th April.
To receive Easter Gifts & Treats in time for your Easter celebrations place your order by Tuesday 15th April.
FAQ's
Do you offer in-store reservations or click and collect?
We offer a Click and Collect service on selected items during peak seasonal periods like Christmas or Easter. Sign up for our newsletter to be the first to know when these services become available.
When can I collect my order?
You can collect your order on the date you selected at checkout. Please find our collection times below for our Cotswold Farm and London Locations.
Date Opening Hours
17/04/2024 08:00 – 20:00
18/04/2024 08:00 – 20:00
19/04/2024 08:00 – 20:00
Why are certain items only available for collection in store?
Some items such as freshly baked goods from our Patisserie are too fragile to be shipped. Look out for “in-store only” banners across the top of product images.
How do I know which products are available to collect-in-store?
Look out for "Available for Click & Collect" banners across the top of product images.
What will I need to bring with me to collect my order?
Please bring your confirmation email showing your name and online order reference number.
How are collect-in-store orders packaged?
Collect-in-store orders are packed carefully by hand in the same way as online orders: we use 100% recycled cardboard boxes decorated to resemble our signature wicker hamper baskets. Orders are packed with sustainable materials including FSC-certified shredded spruce from Britain and Sweden, natural sheep’s wool insulation and non-toxic chilled gel packs, all of which can be reused, composted or recycled.
What if I want to order for Click & Collect and home delivery?
Our checkout does not support ordering products for Click & Collect and home delivery in a single transaction. If you wish to place an order to collect-in-store please ensure only items that qualify for this service (look out for "Available for Click & Collect" banners across the top of product images) are in your basket then you checkout. Please place your order for home delivery separately.
What if I want to make a change to my order?
Please contact Personal Shopping on 01608 692 776 for assistance.
What happens if I can’t collect my order on the day I planned?
If you know you need to reschedule your collection details 48 hours or more in advance, please contact Guest Services on 01608 692 871 for assistance. If it’s less than 48 hours please contact the farmshop you’re collecting from directly. View our locations.